Terms & Conditions

Non-Refundable Deposit

A minimum, none-refundable deposit of 1/3 of the overall course fee is required at the time of booking and should be no less than £100. The entire course fee is non-refundable on confirmation of the course. The course is considered confirmed seven days from receipt of the module confirmation and course resources. Receipt will be considered to be seven days from the date of postage.

Deferment of Course Dates

If problems should arise preventing you from attending a course you may be able to defer to another course date. Deferment of course dates within 10 working days of a course, will incur an administration fee of £50. If you do not attend a course with no notification the full fee is payable.

Deferment of Assessment Dates

If problems should arise preventing you from attending an assessment day, you may be able to defer to another assessment date. Deferment of assessment days within 10 working days will incur an administration fee of £50. If problems arise that prevent you attending with less than 24 hours notice a re-assessment fee of £150 will be applied.

Non-attendance or cancellations within 10 working days of an assessment day will incur a cancellation charge of £50.

Transfer of Course Places

Places are non-transferable in most instances but in exceptional circumstances, subject to awarding body approval and a £75 administration fee, you may be able to transfer your place to another person. Transfers must be agreed with and confirmed by Drummond Education prior to the course commencement.

Payment Plans

Interest free payment plans are available with a £25 administration fee.

All credit card payments incur a 1.5% bankers charge.

If an instalment payment is in default more than 7 days there is a £30 administration charge

Non-Attendance

A cancellation charge of the full course fee will be applied if you fail to attend your booked course without prior notice to Drummond Education.

Please note that a minimum number of candidates are required for each course and as such Drummond Education reserves the right to cancel courses at short notice. In the unlikely event that a course is cancelled, candidates will be transferred to the next available course date.