CYQ Certificate In Client Retention
Introduction
This is a great add-on module to make you the most sought after trainer in your club!This module will teach you interactive coaching models to raise client motivation and retention. Also an effective way of improving your team’s performance.
Level
- 3
REPs Accreditation
- 4 CPD
What Is The Module About?
- Communication skills
- Rapport building
- Understanding consumer/client behaviour
- Creating a business strategy for gaining and retaining clients
- How to motivate clients on the gym floor
How Long Does It Last?
- One day theory
Who Is The Course Suitable For?
- Individuals 16 years and over
- Fitness instructors, personal trainers
- Those wishing to gain and retain more clients
What Qualifications Are Needed?
- Level 2 Certificate In Fitness Instructing
What Will Be Studied?
- Knowledge and concepts of motivational strategies
- Interactive coaching models for client retention
- The stages of retention and how to spot clients at risk
- How to set and work with key performance indicators
- How to build rapport and communicate effectively with clients
How Is It Assessed?
- Worksheets
- 15 minute presentation
Are There Any Books Or Special Equipment That Need To Purchased?
- No, all course materials will be provided
What Can The Qualification Lead To?
- Being the best instructor or PT on the gym floor!
Terms and conditions apply to all Drummond Education programmes. Read more >
Upcoming dates Dates specific to this course
Currently no new dates. Please contact us if you would like to attend this course.